OrthTeam Consultants First Group in the North West to Receive BUPA Accreditation
Every OrthTeam consultant has trained to develop the highest level of specialisation in their chosen area, and are recognised at both an international and national level for their expertise. This includes all aspects of orthopaedics, peripheral nerve, spinal neurosurgery, neurology, pain management, rheumatology, sports and exercise medicine, sports cardiology and musculoskeletal diagnostic imaging.
At the OrthTeam Centre, everyone works together as a team to share knowledge and expertise which leads to better clinical outcomes for patients, and offers a more effective governance structure. This team-working ethos is demonstrated in regular case review meetings and multidisciplinary conferences, which enhance the outcomes for complex cases.
The key areas that BUPA scored the OrthTeam Centre on:
- Collection of outcomes information (clinical measures, patient satisfaction and PROMs both pre and post treatment)
- Multi-disciplinary cover for complex procedures
- Structure
- Level of specialist cover
- Clinical governance (processes)
- Complaints management
Mr Rob Gilbert, Orthopaedic Knee Surgeon and one of the Directors at the OrthTeam Centre, commented: “We’re proud to be the first group of consultants in the North West to be awarded this accreditation for BUPA members. Through teamwork at all levels, we’re delighted that our expertise, efficiency and patient safety measures have been recognised.
“This accolade offers further assurance to BUPA members that the care they receive at the OrthTeam Centre is of the highest quality, and delivered in a safe and secure environment.”
OrthTeam consultants will be promoted as ‘Accredited’ on the BUPA insurers private healthcare website directory, which gets more than 70,000 visits per week from customers, doctors and the public.
Here is what some of our patients have to say about us:
David Welsh: “Very efficient service, no delays and I was seen by experts in their field – all very reassuring. Extremely impressed; thanks OrthTeam Centre!”
Natasha Fraser: “I’ve been delighted with the care I’ve received from the OrthTeam Centre. Not only was I seen very promptly and efficiently by Mr Matt Ravenscroft; Dr Subhasis Basu and Dr Andy Dunn have done a great job for me too. I’ve had such a fantastic result, with full return to normal function and movement.”
Maureen Scott: “The whole process at the OrthTeam Centre was made as smooth as possible. My consultant, Mr John Leach, explained everything really clearly and was very professional. Before my operation the pain was so bad that I couldn’t stand up to do washing the dishes, and eight weeks’ post-surgery I’m now pain free, back to walking long distances every day and even doing spin on my static bike!”